Legal
Delete your Lazos account
Last updated:
You can request deletion of your Lazos account and the information you have saved, even if you no longer have the app installed.
From the app
Open Profile → Settings → Delete my account. Confirm your identity using your sign-in method and follow the deletion steps. Signing out, resetting your data and uninstalling the app are different actions.
Without the app
Email lazos@lazos.care with the subject “Delete my Lazos account”. Include the email address associated with your Lazos account and whether you sign in with email, Google or Apple.
If you use Apple’s Hide My Email, include the private relay address associated with Lazos if you know it. Do not send passwords, verification codes, exported chats or details about your relationships.
Request account deletionWhat the request covers
- Your Lazos account and profile.
- Your lazos, imported conversations, memories and saved chats with Lazos.
- Your saved pages, recordings and other information associated with that account.
It does not delete your Apple or Google account, original conversations in other apps, or copies of files you keep outside Lazos.
Confirming the request
We need to verify that the account is yours before deleting it. We will contact you if we need more information to identify it, and confirm when the request has been completed. Sending the email starts a request; it does not immediately delete the account.